Frequently asked questions, without the noise.

It is the capacity used to compete for a share of each block. Miners and racks provide permanent power; authenticated Arcade games may provide temporary power.

They are mining-power units. 1 TH/s equals 1,000 GH/s; for example, 700 GH/s equals 0.7 TH/s. The interface may switch units automatically to make the value easier to read.

Arcade power has a server-defined validity period. Regular play maintains activity; permanent miner power remains while equipment is installed, powered and valid.

Each room has twelve free rack positions. A one-fan miner uses one slot; two-fan models require two contiguous slots in the same rack.

The miner must be placed in a compatible rack, remain installed and have active room energy. An item kept only in the inventory does not count toward mining power or pool allocation.

No. Pools process one block on a fixed ten-minute interval. More power only changes your relative share among operators and therefore the portion you may receive from that block.

Results are validated by the server. The active PC level sets each temporary reward's lifetime: level 1 lasts 1 day, level 2 lasts 2, level 3 lasts 3, level 4 lasts 4 and level 5 lasts 5 days. Each grant has its own expiry, the Arcade releases at most 40,000 GH/s per daily cycle, and none of this changes miner batteries.

Rewards account for the game's challenge, level and your performance. Sky Dash and Crypto 2048 reward flight and strategy challenges; Hash Match also rewards memory and efficiency. From N1 to N5, every level has a higher base power cap than the previous one. The card shows your current level's cap, not a guaranteed reward; game difficulty was not increased by this adjustment. Some early-level values were redistributed to higher levels. Check Guides and Alerts for the full curve. Random bonuses may add power, always within the shared 40 TH/s limit per daily cycle.

Each minigame has its own difficulty, progress and cooldown. Every 3 validated wins in the same game increase its level, up to L5; losses preserve partial progress. Difficulty drops one level after 2 full hours without activity in that game. Cooldown is L1: 30 seconds, L2: 45, L3: 60, L4: 90 and L5: 120. Playing one minigame does not block the others.

After 24 hours without a validated win, the PC returns to level 0 and starts a new progression. Game difficulty and history are preserved. Logging in alone does not renew this period.

When the 12-hour cycle is ready, tap Claim battery in the mining room. It goes to your inventory; then tap Use battery to add 12 hours to the room. The room can hold up to 96 hours. Claiming the battery by itself does not turn on energy or increase mining power.

Claiming and activating are separate actions. Check that a battery is in your inventory and that the room has not reached the 96-hour limit; when Use battery is available, tap it to start the cycle. If the balance does not update, refresh the account and check again before opening a ticket.

The game must finish within its limits, without automated behavior, and pass server validation. Reloading the page does not replace an authoritative confirmation.

The server opens a protected session, reveals cards one at a time and checks every move, the time and the correct sequence. Temporary power is granted only after validation; reloading the page cannot replace server confirmation, and automation can invalidate the game.

The Arcade presents six mini-games: Packet Catch, Hash Match, Circuit Rush, Coin Cascade, Sky Dash and Crypto 2048. Each card shows the expected duration, limit and power; availability and rewards may vary by campaign. Results count only after server validation.

Sky Dash uses one impulse per tap or click: fly through the gaps without touching buildings. In Crypto 2048, swipe the board, combine coins of the same rank and reach the level target. In both games, the result counts only after server validation.

Block Hunt is a solo round: everyone joins the same queue and competes together. During registration, you choose how much power to commit, but it keeps mining normally. That portion leaves the regular pools only when the hunt actually starts; during the contest it does not mine normally and returns after settlement. The hunt has a 3-hour minimum, a 3h30 target and a 4-hour maximum. The entry fee forms the pool, the platform fee is deducted and the winner receives the net CMA prize in their account balance.

Yes. Today's round keeps its normal schedule. After settlement, registration for the next round opens automatically, and the next hunt starts every 3 days at 19:00 in Arcadia's reference timezone (UTC−3). The hunt lasts at least 3 hours and can run for up to 4 hours. Once you join, you cannot withdraw or request a refund. In a valid round, if discovery does not happen before the limit, the winner is selected automatically at the maximum deadline; refunds are limited to technical cancellation or protected failure.

No. It is a server-controlled virtual competition. The result is calculated from locked parameters, participants, reserved power and a committed seed; the server then publishes hashes and verification data so the outcome can be checked. It does not run blockchain proof-of-work in the player's browser.

Open the Task Center, choose an active provider — TimeWall is currently configured in production — and authorize the wall inside Arcadia. The provider validates each task; the credit remains pending until a confirmed callback arrives and then appears in the account history. If the provider is still processing, the balance should not be treated as approved.

The estimated duration appears on the offer or survey card before it opens. It is a provider estimate and may vary with your profile, availability and the task's questions; review it before authorizing.

In the Arcadia Workshop, two miners of the same model and level become one miner at the next level. The merge consumes both items, the required parts and the CMA fee; the server validates everything before saving the new miner. The maximum is C6 — 32 C1 miners equal one C6.

The recipe depends on the source level: C1 requires 100 Power Units, 150 Hashboards, 150 Fans and 0.10 CMA; C2 requires 30/50/50 and 0.35 CMA; C3 requires 10/15/15 and 1.20 CMA; C4 requires 2/3/3 and 4 CMA; C5 requires 1/1/1 Legendary part and 12 CMA. The order is Power Unit/Hashboard/Fan, and the screen always shows the current recipe before confirmation.

Parts from the same family increase one rarity at a time: 50 Common become 1 Uncommon, 25 Uncommon become 1 Rare, 10 Rare become 1 Epic and 5 Epic become 1 Legendary. The fee per batch is 0.02, 0.05, 0.15 and 0.50 CMA respectively; Legendary parts have no next merge.

Miner merging includes a controlled progression bonus: multipliers range from 2.10x at C1→C2 to 2.02x at C5→C6, reaching about 15.87% above the combined power of 32 unmerged C1 miners at C6. Power only enters mining when the result is installed and powered; parts do not become CMA or withdrawable rewards.

No. Anyone who already performed or completed a merge does not need to merge again. The power bonus will be activated normally by the server and remains linked to the result recorded on the account.

Power can be distributed between CMA, Bitcoin, Dogecoin and Litecoin. Distribution is set on the Pools page and applies to valid account power.

CMA is an internal credit used for in-game purchases and progression. It is not an external cryptocurrency and cannot be withdrawn.

After a deposit is confirmed, choose the currency, enter a whole CMA amount and review the server quote before confirming the conversion.

During an active campaign, Wallet shows the discount, end date and current terms. CRM selects discounted coins and power-bonus coins separately from BTC, DOGE, LTC, TRX and BNB. In the current campaign, only DOGE and LTC get 20% off plus power; BTC, TRX, BNB and PIX get the power bonus only, without a discount. Wallet identifies discounted coins and the deadline in Brasília time. The discount reduces the crypto charged for the same whole CMA amount; the 3% reserve remains included. When the PIX bonus is enabled, CMA purchases through PIX also receive the displayed power, without changing PIX prices or fees and without a promotional discount. Payment must be confirmed and CMA credited during the campaign; creating an order does not guarantee a bonus. Depositing crypto grants no power: you must convert it to CMA. Each bonus starts at conversion confirmation or PIX credit and has its own expiry. In an unlimited campaign, every CMA converted with a participating coin grants the displayed power, without a 50 TH/s cap. The period starts at confirmation, even when the bonus expires after the promotion ends. New conversions do not renew earlier bonuses. Pausing the campaign preserves power already granted but requires new quotes for pending promotional conversions. Power changes your share, not block emissions, and does not guarantee earnings.

Minimums, network fees and quotes are shown per currency and may change. The deposit screen shows the correct network, minimum and invoice validity before you send.

When an account joins through your link and passes the security checks, you receive a bonus for every block it validates: 8% in CMA and 5% in BTC, DOGE and LTC. The invited operator keeps the full reward for their own block; the bonus is not accumulated and does not change the fixed block value.

The Shop brings together miner, rack, energy, crate and, when enabled for the season, seasonal offers. Each card shows the current cost and conditions; CMA is deducted only after the server confirms the purchase, which is also recorded in the account history.

There are three flows: Arcadia Crates use CMA and may grant a battery, rack or miner; Luck Crates use CMA and grant another CMA prize; and Season Store cases use AMC to grant common parts. Results are set by the server, possible contents are shown on screen and every opening is recorded. No crate is a withdrawal, investment or guaranteed financial return.

In Arcadia Crates, the 10th consecutive opening without a rare item guarantees a rare, epic or legendary reward. The server tracks the counter, which resets when a rare, epic or legendary reward is obtained.

CMA is the main credit used in the shop, merges and permanent crates. AMC is a separate, season-bound virtual currency used only in the Season Store to open parts cases. AMC cannot be withdrawn, converted to CMA or sent to pools.

It is the area where players can buy and sell miners, racks, batteries and parts. The Explore page consolidates listings for the same item into one card with the total quantity and the lowest available price.

The same part, battery or rack is shown as one market book, even when several players are selling it. When you choose a quantity, the server fills the cheapest price levels first, crossing sellers when necessary; miners keep their individual identity and are transferred one by one.

The Explore area shows up to 12 grouped offers per page. Use the numbers, Previous and Next to move between pages; search, category, rarity, price and sorting filters continue to apply across the catalog.

Open Sell, choose an item that is free in your inventory, enter the quantity and unit price, and review the details before confirming. Miners must be in your inventory; installed or equipped items cannot be listed.

The lot is reserved while the listing is active. It is removed from available inventory and cannot be listed or used in another operation until it is sold or cancelled.

Open an item card, review its price levels, choose the quantity you want — from 1 up to the available amount — and confirm the subtotal plus fee. The server rechecks the book, fills the lowest prices first, transfers only the selected quantity, records the order and keeps any remainder listed.

The Arcadia fee is 5% of the lot price and is paid by the buyer. The seller receives the full listed price. Listing and cancelling are free; the fee is rounded to the smallest CMA unit and shown before confirmation.

No. The server reserves the miner identity or the exact quantity of batteries, racks and parts. Each purchase atomically reduces the listing; repeated attempts return the original result or are rejected.

A purchase can be rejected if the listing was already sold or cancelled, the price changed, the balance is insufficient, the inventory is full or you are trying to buy your own listing. No item or CMA is transferred when this happens.

Yes. After the purchase is confirmed, the listed price is credited to the seller's balance and the fee is recorded separately. The operation is completed as one transaction to avoid credit without delivery or delivery without payment.

The seller can cancel active listings only; the remaining quantity returns to the inventory at no cost. My Orders contains active listings, purchases, sales and cancellations.

My Orders shows up to the 100 most recent completed purchases, sales, and cancellations for your account, newest first. It is not a 30-day window or a 20-record limit; the complete financial history remains on the server for auditing.

Open Wallet, choose a currency and create an invoice. Send only the currency and network displayed on the invoice; the credit appears after the provider's signed confirmation.

In the current production configuration, a CCPayment invoice remains valid for 60 minutes. Pay within that period and send only the asset and network shown at checkout; the displayed deadline does not replace network and provider confirmation.

Not necessarily. A delayed callback or reconciliation can locate the original intent even after the visual expiration. Credit is issued only when the signed event, asset, amount and transaction reference match; do not send a second payment without Support guidance.

Wallet shows progress when the provider supplies these values, for example: Awaiting network confirmation (1/3). The balance is released only after the required confirmations and the provider's final validation.

Production accepts small differences within the configured 1% margin, using the amount actually confirmed by the provider. Values outside that margin enter review; do not send another transaction before contacting Support.

Check the invoice ID, network and public transaction hash. If the status does not change within the stated time, open a Support ticket with those details; never send a password or private key.

BTC, DOGE and LTC requests enter a review queue. The status, currency and payment reference remain visible in your account statement.

Open the Guides and Alerts panel from the account indicator. Completed steps are removed as pending items, while active alerts and important updates remain visible; some announcements may also appear while claiming XP.

No. Arcadia records balances and events in an account ledger; never request or share a seed phrase, password or remote access.

Bots, scripts, macros, automation and any method that plays or sends actions outside the normal flow are prohibited. Games may be invalidated and, after reviewing the records, the account may be suspended or permanently closed depending on the severity.

No. Exploiting or testing against other players, manipulating requests, duplicating items, or trying to change balances, power, rewards or history is abuse. Do not use the bug or publish exploitation instructions; send the details to Support for review.

Yes. Fraud, multiple accounts used for an advantage, falsified games, taking value from an account or repeated violations may result in suspension or permanent closure, including removal of rewards obtained improperly. The decision considers server records and the severity of the case.

No. A shared IP, public network or shared device is not standalone proof of fraud. Review considers combined signals, sessions, games, transactions and security records; do not try to bypass limits with related accounts.

Open a Support ticket with the page, approximate time, account or operation ID and reproduction steps without moving funds. Do not publish the issue, access another user's account or continue exploiting it after confirming the problem.

Authenticated Arcade wins, missions and eligible activities grant XP. Progress is linked to your account and cannot be fabricated by the client.

Both tracks share XP. Premium unlocks the paid track, but you must still reach levels and claim each reward. Free welcome campaigns explicitly indicate on screen when no purchase is required.

Premium requires XP progression. Max unlocks free and Premium rewards for claiming without waiting for levels, without creating XP or duplicating claimed items. Check the current server price before confirming: it may vary with the campaign, level and Premium ownership. Rewards are not deposited automatically.

No. Owning miners does not activate the pass automatically. Access follows a purchase or an explicitly announced campaign's conditions. If you find a different offer, send Support a screenshot for review.

No. The summary totals miners across the complete track, using each reward's quantity and miner level; it excludes temporary power and future merges. Claim the miners, install them in racks and keep energy active. This power does not guarantee a fixed financial return.

It depends on the item. Miners and inventory items remain on the account; temporary power and energy expire according to the validity shown when claimed.

When seasonal currency is enabled for the campaign, AMC appears as a pass reward. Use it only in the Season Store: common cases cost 100 AMC and the Mega Case costs 500 AMC, granting variable amounts of common parts. It is separate from CMA and resets when the season changes; it cannot be withdrawn, converted or sent to pools.

In your Profile, find Recovery codes, confirm a current authenticator code and store the list away from your device. Codes are shown once and each works only once. Generating another list invalidates the previous one. If unavailable, this feature still requires provider activation: keep a secure app backup and do not rely on codes that were never actually generated.

Sign in and choose I lost access to my authenticator on the verification screen. Use a saved recovery code to register and confirm a new authenticator; the code does not directly unlock the Wallet or CRM. Without codes, select Request support review on the same screen. A request does not disable 2FA: ownership must be verified. Changing your password does not remove 2FA. Never send passwords, codes, secrets or QR codes to Support.

Use the bottom navigation to switch areas; swipe the bar for more options. In the room, tap a rack to manage your miners. In the Arcade, choose a game and use its touch controls. Full screen is also available when supported by your browser.

Choose Portuguese, English or Spanish in the language selector. Your preference is saved in this browser, and help links follow the selected language. Currency, miner and other proper names may stay unchanged.

Keep your browser updated, close resource-heavy tabs and check your connection. Avoid switching tabs or minimizing the browser during a game. If it freezes, tell Support the game, level, device, browser and approximate time. Never repeat a purchase or payment to try to unfreeze a page.

Wait for server confirmation and use the statement or account refresh option. Do not submit another PIX payment, deposit or purchase just because the screen is slow to update. If in doubt, keep the transaction ID and contact Support.

Open your Profile and register an authenticator app. Confirm the requested code to finish. Admin accounts require enabled 2FA and a verified session to open the admin panel. Never share the code or authenticator secret.

Check your quote in the Wallet and the announcement in Guides and Alerts. Discounts and temporary power are separate benefits: in the campaign ending October 10, 2026 at 21:00 Brasília time, only DOGE and LTC have a 20% discount; BTC, DOGE, LTC, TRX, BNB and PIX grant 10 TH/s per CMA for 72 hours with no account power cap. Eligibility depends on confirmation within the deadline. This offer does not apply to new transactions after it ends; other campaigns may have different terms.

In the announced campaign, PIX receives only the power bonus; its price and fees stay unchanged. Payment must be confirmed and CMA credited during the campaign. Creating an order or paying before the deadline without confirmation and credit within the period does not guarantee a bonus. Each grant lasts its own 72 hours and is not renewed by another purchase.